Ship Voice AI Agents with Confidence

Discover edge cases, diagnose issues, and optimize your voice AI agents with state-of-the-art tools for observability, evaluation, and simulation.

Observability and Analytics

Monitor your voice AI calls, automatically detect failures and errors, and get insights into your agent's performance across all customer interactions.

Simulation and Testing

Run simulations against an adversarial agent to understand how your agent will perform in the real world. Test custom scenarios and get automated insights before deploying changes to production.

Realistic Simulation Environments

Run your agent in trials against diverse, human-like agents simulate real-world interactions with text or voice. Simulated humans use realistic speaking patterns and a wide array of personas.

Discover Edge Cases and Unique Insights

Discover unknown edge cases and failure scenarios that your agent may encounter with real users. Catch errors and verify fixes before they happen in production through adversarial testing.

Custom Scenario Testing

Run custom scenarios against your agent to test its success rate and catch errors. Drill down into specific types of interactions to understand how your agent performs in specific contexts.

Run Tests at Scale

Run hundreds of simulations in the time it takes to run a single manual test. Supercharge your testing and development cycles to improve your agent's quality.

Solutions for Conversational AI agents across industries

Test and ship high quality conversational AI agents with voice or text. Optimize your customer operations and transactional workflows across several industries.

Hospitality

Gain confidence in your autonomous front desk and guest operations, such as check-in, room service, or concierge requests.

Healthcare

Monitor and test front office and patient operations, such as appointment scheduling, prescription reminders, or prior authorization flows.

Customer support

Ensure support requests adequately resolved with the correct actions and most accurate data from your knowledge base.

AI Interviewing

Analyze interviews or conduct interviews with simulated candidates to ensure your screening process is effective and efficient.

Banking

Optimize banking operations, such as account management, transaction processing, or customer support.

Sales Agents

Perfec your outbound sales operations with AI SDRs and improve success rate across your digital workforce.

Get in touch

Learn how Benchcraft can help you. Book a free consultation to get a demo from the founders and early access to the platform.